Refund

Refund Policy

Simple Modern organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to simpleemodere.shop.

Simple Modern: order problems
Customers using simpleemodere.shop can rely on the following Simple Modern guidance about order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Simple Modern handles condition of returns
For purchases made through simpleemodere.shop, Simple Modern applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Details from Simple Modern on eligibility
For purchases made through simpleemodere.shop, Simple Modern applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Simple Modern: exceptions
For Simple Modern customers at simpleemodere.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Simple Modern handles starting a request
The following starting a request guidance applies to the Simple Modern storefront at simpleemodere.shop. To start a return or exchange, contact us at Support@simpleemodere.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Simple Modern: support
Simple Modern publishes this support guidance for customers using simpleemodere.shop. For return or exchange assistance, contact Support@simpleemodere.shop or 501-641-6776.

What Simple Modern customers should know about refund timing
Simple Modern publishes this refund timing guidance for customers using simpleemodere.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@simpleemodere.shop
Phone: 501-641-6776
Physical address: 4260 N Frontage Rd, Fayetteville, Arkansas, 72703, United States